CONSULTATION!  
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The KEY to successful collections is the PREVENTION OF DELINQUENCY. 

debtor "defection" is more often the result of poor financial relationships than a result of dissatisfaction with your product or service and most could have been prevented. 
  Create a WIN / WIN situation  

A key service offered by R.M. Griffin & Associates, Inc., is our Accounts Receivable and Collections Consultations.  Often, the actual collection process is little more than the treatment of "symptoms" of a deeper problem within your procedures and processes.  An effective, comprehensive accounts receivable process should be a logical progression of procedures that are designed to reduce delinquency, facilitate early detection of problem accounts and provide adequate and appropriate action once those accounts have been correctly identified. Communication with your debtor is your key to success!  Creating an environment that encourages communication and makes timely payment your debtor's most attractive option is the very essence of delinquency prevention. 

Why R.M. Griffin & Associates, Inc.? 

 EXPERIENCE:  We have been involved in Upstate SC debt recovery for 30 years.  Rather than "fit the mold" of the typical collector who delights in your delinquency, we have studied debtor payment trends in an effort to improve your return.  We wanted to know why debtors don't pay their creditors - why debtors will pay one creditor and not pay another.  We have learned much in that pursuit!  Certainly there are external influences that can affect payment - local socioeconomic conditions, personal tragedy, employment, etc., but the one constant factor is deficiencies in the creditor's policies and procedures that may actually encourage delinquency and make you easier NOT to pay. 

We are excited when a creditor/client allows us an opportunity to evaluate internal payment policies and procedures, and to make the improvements that will put those dollars in the profit column.  We take pride in our ability and in our successes.  Indeed, we are so sure that we can improve your collections that you do not have to pay us until the changes we make to your procedures actually produce 200% of our fee in improved collection results.  

R.M. Griffin & Associates, Inc., brings a fresh and unique perspective to your business.  We evaluate your procedures from A-Z - but ONLY as it impacts your collections.  We will begin with your debtor's first contact with your business through to the point of payment, whether time of service, billing or collection.  Each and every aspect of that debtor's relationship with you will be scrutinized and evaluated for potential weaknesses.  Once completed, you will have a comprehensive, practical payment policy with appropriate documented procedures that will insure optimum return with minimum effort on your part.  WE GUARANTEE IT! 

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